Credit problems
Hard Inquiries on Your Credit Report
No one may pull your credit report without a legal reason. Inquiries you didn’t authorize can — and should — be challenged.
Hard vs. soft inquiries
A hard inquiry is recorded when a lender reviews your report because you applied for credit. A soft inquiry happens when you check your own credit, when an existing creditor reviews your account, or with most prescreened offers. Only hard inquiries can affect your score, and usually only a little.
Permissible purpose
FCRA § 604 lists the only reasons a credit report may be furnished — for example, a credit application you started, account review, insurance underwriting, employment with your written permission, or your written instructions. An inquiry without a permissible purpose violates the FCRA.
How long inquiries stay
Hard inquiries generally appear on your report for about two years, and most scoring models count them for only the first 12 months.
Rate shopping
Many scoring models treat multiple mortgage, auto or student loan inquiries within a short window as a single inquiry, so you can compare offers without being penalized for each one.
Challenging an unauthorized inquiry
- Confirm you didn’t apply — check with family members, dealerships and store cards you may have opened.
- Contact the company that made the inquiry and ask what permissible purpose it relied on.
- Dispute the inquiry with the bureau showing it.
- If the inquiry came from an application you didn’t make, treat it as possible identity theft — see our identity theft guide and consider a free security freeze.
Sources: Fair Credit Reporting Act, 15 U.S.C. §§ 1681b, 1681g(a)(3), 1681i, 1681n, 1681o.
Ready to take control of your credit?
Start your credit transformation today. We will review your situation and show you your options — honestly.
