For existing clients
Client Update
Have a new negative item, a change of address, a letter from a bureau, or a question? Send it securely through your client portal so it goes straight to your file.
Update your file
Sign in
Sign in to your client portal with two-step verification.
Upload
Use My Documents to upload bureau responses, creditor or collector letters, a new ID or proof of your new address.
Tell us what changed
Use Secure Messages for new negative items, address changes or questions. Our team replies in your portal.
Don’t have an account yet?
Create your secure account with the same email address you gave us, and it will connect to your client file.
Create Your AccountPlease don’t email sensitive information
Your portal keeps your documents and messages private. Avoid sending your Social Security number or account numbers by regular email.
